There's a little story to accompany my haul.
A few weeks ago I had a disappointing experience at Sephora.
Long story short what it amounted to was poor customer service and I lodged a
complaint with Sephora. To be honest, it was very unlike me to bother. It’s
probably only the second time I have ever bothered (I have been in customer
service and I know that the staff are only human and everything isn’t going to
be perfect all the time). What crossed the line for me this time was that I was
in incredible pain at the time. I am in the third trimester of my pregnancy and
my back was just….. unbearable. I shouldn’t have walked up there. It really is
largely my fault. The problem is, I thought at the time that it would be the
last opportunity I would have to go to Sephora before the baby was born so I stubbornly
made my excruciating way from work to the shop, only to find that it was
impossible to get served and to turn around and walk all the way back without
buying anything.
So pregnant grumpy me got on my phone and sent through a
complaint.
By way of apology, one of the managers arranged for me to
have a complimentary makeup session. I didn’t think I would be able to take up
the opportunity but as fate would have it I ended up back in the city and was
able to book an appointment.
Although it was complimentary and I could have left with a fabulous
face of makeup at no cost), of course I just had to spend some money.
I spent a total of approximately $90.00 and came away with
three new products and three samples.
Click on "Read More" for more details about my purchases.
